It’s the kind of call that can ruin your day. A national supply chain distributor, responsible for million-dollar customer shipments, got word that a load in one of their trailers had been compromised. For the distributor, one critical question mattered: When did the breach occur?

The distributor was responsible for the trailer and its contents while it was located at their facility in Southern California. Once the trailer left their facility it was transported to a rail carrier who assumed the responsibility of moving it across the country to Pennsylvania. If the distributor was able to demonstrate that it had done its part, delivered an intact trailer to the rail carrier, then the liability for the missing contents would lie elsewhere.
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